Air Source Heat Pump, Hybrid Heat Pump & Unvented Cylinder
Servicing

 

O’Neil Green Energy specialise in maintenance of heat & hot water appliances.

We are MCS certified & registered with RECC, Trustmark.

Our trained workforce will service your Heat pump to keep it in optimum working order & allow you to maintain you Manufacturer’s warranty as well as any RHI payments you currently receive.

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Service Level Options

Air Source Heat Pump Annual Service
(Service Level 1)

£175 Inc Vat

What's included

  • An inspection of the pump and its installation pipework, to ensure it’s safe and in line with manufacturer’s instructions
  • Take a temperature check
  • Do visual and diagnostic system checks
  • Check all heating pipework for potential leaks
  • Clean internal components, including filters and coils
  • Carry out an electrical circuits test
  • Check the compressors, fan, and pump
  • Provide a service document for Heat Pump

What isn't included

  • Any parts or repair needed to the heat pump, heat source or heat distribution system.
  • Maintenance that isn’t part of a standard manufacturer’s service.
  • Air conditioning, ground source, water source or air to air heat pumps.

Air Source Heat Pump & Unvented Cylinder Annual Service
(Service Level 2)

£195 Inc Vat

What's included

  • An inspection of the pump and its installation pipework, to ensure it’s safe and in line with manufacturer’s instructions
  • Take a temperature check
  • Do visual and diagnostic system checks
  • Check all heating pipework for potential leaks
  • Clean internal components, including filters and coils
  • Carry out an electrical circuits test
  • Check the compressors, fan, and pump
  • An inspection of the cylinder and its installation pipework, as required by the manufacturer to ensure it's safe and in line with regulations
  • Provide a service document for Heat Pump & Cylinder

What isn't included

  • Any parts or repair needed to the heat pump, heat source or heat distribution system
  • Maintenance that isn’t part of a standard manufacturer’s service
  • Air conditioning, ground source, water source or air to air heat pumps
  • Any parts or repairs needed to the unvented hot water cylinder
  • Maintenance that is not part of the standard manufacturer's service
  • Thermal storage units

Hybrid Air Source Heat Pump & Gas Boiler Annual Service
(Service Level 3)

£220 Inc Vat

What's included

  • An inspection of the pump and its installation pipework, to ensure it’s safe and in line with manufacturer’s instructions
  • Take a temperature check
  • Do visual and diagnostic system checks
  • Check all heating pipework for potential leaks
  • Clean internal components, including filters and coils
  • Carry out an electrical circuits test
  • Check the compressors, fan, and pump
  • Annual Service of Gas Boiler, including checking emissions
  • Checking for any water leaks inside & around boiler
  • Provide a service document for Heat Pump & Boiler

What isn't included

  • Any parts or repair needed to the heat pump, heat source or heat distribution system
  • Maintenance that isn’t part of a standard manufacturer’s service
  • Air conditioning, ground source, water source or air to air heat pumps
  • Any parts needed to the gas boiler, radiator, controls or pipework
  • Any parts of the flue inside or outside

Do air source heat pumps need servicing?

To make sure that you can get the most out of your air source heat pump, you should look to get it serviced each year & maximise your system’s efficiency to keep your bills down.

This will not only mean that your heat pump is kept in good shape, but an up-to-date service history will keep your warranty valid. So, if something should go wrong, you may be able to get it repaired or replaced without extra cost.

A yearly service will also help you prolong the life of your heat pump. One of the biggest benefits of a heat pump is that it can last around 15-17 years or more if properly maintained.

In some cases, you may also need a regular service history to ensure you remain eligible for any Renewable Heat Incentive grant you may have received from the government.

What’s included in an air source heat pump service?

  • A full visual check
  • Temperature checks
  • System checks (visual and diagnostic)
  • All heating pipework checked for leaks
  • Cleaning of internal components
  • Check Refrigerant levels
  • Electrical circuits test
  • Professional advice on system set-up and product use

How much does it cost to fix a heat pump?

All manufacturers recommend you get your heat pump serviced each year as it can reduce the chance of an expensive breakdown.  When it comes to the cost to fix a heat pump, figures vary wildly. Costs could be anywhere from £150 (i.e. electrical connection issue) – £2,000 (i.e. new compressor), depending on what the issue is.

The average heat pump repair cost is around £500 (i.e. new fan). The other issue is, availability of suitable qualified and experienced engineers, there just simply isn’t enough engineers available at the moment. O’Neil’s are best known as being specialists when it comes to servicing and repairs to heating appliances, having more than 30 years of experience. We always give priority to our maintenance customers, which will come in handy if your left without heating or hot water.